The Patient Insight and Feedback conference is aimed at commissioners and providers working in patient experience and insight who play a role in making a difference through the use of insight data in their organisations.
The conference will cover updates on the national direction, practical talks from industry experts and clear examples of success and good practice. There will also be a ‘patient panel’ made up of a cross section of patients and carers who will share their thoughts on what feedback means for patients and carers and how the NHS can get better at listening to feedback. And, the winners of the Friends and Family Test Awards will be announced and presented throughout the day.
Book your place at http://www.events.england.nhs.uk/nhs-england/1033
For further information, go to https://www.england.nhs.uk/ourwork/pe/fft/pat-insight-conf/ or contact .
Friends & Family Test Event Co-ordinator
Patients and Information Directorate | NHS England